The Scarlet and Covid-19

Update on the 22nd of February

If you were due to stay with us before the 17th of May, it’s sadly become clear that we will be unable to welcome you to these Cornish shores as previously planned.

Please let us call you. We appreciate your patience and ask that you don’t call our reservations line. We will be working through by date order, contacting people as fast as we can. Thank you — The Scarlet

It is with sadness, but understanding, that we must again close the doors to the Scarlet. We will re-open when the government says it is safe for us to do.

These have been difficult waters lately. But staring out over the clifftops, we’ve seen our fair share of storms. Take it from us: the calm always returns. The waters quieten down. The breeze becomes gentle again. You slide open the doors and breathe in the sea air once more.

Keep safe,

— The Scarlet

If you’re due to be staying at the Scarlet soon

Our reservations team is currently working through our arrivals list, contacting impacted guests to reschedule stays for a later time (we could all do with something to look forward to at the moment).

This is an unusual time and we appreciate your patience. We’re gently asking that you refrain from calling through to our reservations line. If you need to talk to someone quickly about your upcoming stay, please send an email to stay@scarlethotel.co.uk with your arrival date in the subject line and your contact details in the message. Thank you.

Gift voucher holders

If you have received a gift voucher and are worried about its expiration date, please don’t be concerned. We are extending gift vouchers to account for this period of closure (and for however long you are unable to travel to Cornwall due to your home area’s tier restrictions).

The Scarlet Restaurant

Our kitchen is already looking forward to when they can begin serving their coastal cuisine again. We’re anticipating opening to all for lunch and Afternoon Tea, but breakfast and dinner will remain only for guests at the Scarlet for some time more.