Due to the recent government announcement we have taken the positive steps to close the hotel to protect the health and safety of our guests, team and community. Our reservations office remains open, and will be more than happy to discuss any future travel plans or existing reservations that you might have. 

Our commitment to you when we reopen

At Scarlet, we value the great personal relationship we have with our guests and visitors.

We have confidence in the thorough and stringent health and safety procedures we have in place and our professional team are used to following our hygiene procedures, which help protect the people staying and working within our hotels.

Our well-briefed team have comprehensive health and safety protocols across our businesses to protect both our guests and our employees. If you have particular concerns please contact us at stay@scarlethotel.co.uk or 01637 860860.

As well as wanting to ensure our guests and team stay healthy, we also want you to be comfortable about choosing to visit us. To help put our guests’ minds at ease, we would like to remind you of our cancellation policies which might be adapted in the current climate.

We will continue to follow Government guidance and monitor the the situation so that you are able to book your future stay without worry and we will provide any updates on the situation on this page.

We advise guests to check the Government website for the most up-to-date information: www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public.

We assure you of our very best attention at all times.

For further information, please call the team on 01637 860860 or email stay@scarlethotel.co.uk